إدارة الجودة الاستراتيجية وأثرها على الابتكار العملياتي: دراسة تحليلية في شركة مصافي الشمال

1. Adhaya, Zedekia Juma; Wainaina, Gituro; Odock, Stephen (2024): Manufacturing firms' performance and operational innovation: The impact of the external environment, International Journal of Management, Economics and Social Sciences (IJMESS), ISSN 2304-1366, IJMESS International Publishers, Jersey City, NJ, Vol. 13, Iss. 1/2, pp. 41-67.

2. Adhaya, Zedekia Juma; Wainaina, Gituro; Odock, Stephen (2024): Manufacturing firms' performance and operational innovation: The impact of the external environment, International Journal of Management, Economics and Social Sciences (IJMESS), ISSN 2304-1366, IJMESS International Publishers, Jersey City, NJ, Vol. 13, Iss. 1/2, pp. 41-67.

3. Alidrisi Hisham & Mohamed Sherif, (2012), Resource allocation for strategic quality management: a goal programming approach, International Journal of Quality & Reliability Management 29 (3): 265–283.

4. Aravindan. P; S.R. Devadasan; V. Selladurai, (2006), A focused system model for strategic quality management, International Journal of Quality & Reliability Management, 13 (8): 79–96.

5. Bolatan Gulin Idil Sonmezturk; Ismail Golgeci; Ahmad Arslan; Ekrem Tatoglu; Selim Zaim; Sitki Gozlu, (2022), Unlocking the relationships between strategic planning, leadership and technology transfer competence: the mediating role of strategic quality management, Journal of Knowledge Management, 26 (11): 89–113.

6. Bordella. M. Della, A. Ravarini, F. Y. Wu & R. Liu, (2011), Operational Innovation: From Principles to Methodology, Information Technology and Innovation Trends in Organizations, pp 29–36.

7. Charles Tennant & Paul A. B. Roberts, (2011), Hoshin Kanri: A Technique for Strategic Quality Management, Quality Assurance Good Practice, Regulation, and Law, Volume 8, Issue 2, Pages 77-90.

8. Chittipaka Venkataiah, (2013), Strategic Quality Management – Issues and Perspectives, Himalaya Publishing House, ISBN: 978-93-5097-601-2.

9. Denis Leonard & Rodney Mcadam, (2012), Developing strategic quality management: A research agenda, Total Quality Management, Volume 13, Issue 4. Pages 507-522.

10. Klingenberg Beate, Rachel Timberlake, Tom G. Geurts, Roger J. Brown, (2013), The relationship of operational innovation and financial performance—A critical perspective, International Journal of Production Economics, Volume 142, Issue 2, Pages 317-323.

11. Koomson Samuel, (2026), Leveraging strategic agility for innovation performance in Ghana’s telecommunication industry: roles of total quality management and industry pressures, International Journal of Quality & Reliability Management, 43 (1): 82–100.

12. Kumar Prince, (2023), Strategic Quality Management: Integrating Quality with Business Planning, MBA by the MBA. Institute, https://themba.institute/tqm/strategic-quality-management-business-planning/

13. Kumaraswamy Mohan; Peter E.D. Love; Mohammed Dulaimi; Motiar Rahman, (2014), Integrating procurement and operational innovations for construction industry development, Engineering, Construction and Architectural Management, 11 (5): 323–334.

14. Lee DonHee, (2015), the effect of operational innovation and QM practices on organizational performance in the healthcare sector, International Journal of Quality Innovation, 1:8, PP: 1-14.

15. Madu. Christian N, Kuei Chu-hua, (2003), introducing strategic quality management, Long Range Planning, Volume 26, Issue 6, Pages 121-131.

16. Marisha E. Palm, Terri L. Edwards, Cortney Wieber, Marie T. Kay, Eve Marion, Michelle Jones, Eilene Pham and Meghan Hildreth (2023), Development, implementation, and dissemination of operational innovations across the trial innovation network, Journal of Clinical and Translational Science, Volume 7, Issue 1, e251.

17. Mellat-Parast Mahour, Lester A. Digman, (2018), learning: The interface of quality management and strategic alliances, International Journal of Production Economics, Volume 114, Issue 2, pages 820-829.

18. Michael Hammer, (2019), Deep Change: How Operational Innovation Can Transform Your Company, A version of this article appeared in the April 2014 issue of Harvard Business Review.

19. Moldovan Liviu, (2012), Integration of Strategic Management and Quality Assurance in the Romanian Higher Education, Procedia - Social and Behavioral Sciences, Volume 58, 12, Pages 1458-1465.

20. Mosadeghrad Mohammad, (2011), towards a theory of quality management: an integration of strategic management, quality management and project management, International Journal of Modelling in Operations Management Vol. 2, No. 1.

21. Oke Adegoke, Kach Andrew, (2012), linking sourcing and collaborative strategies to financial performance: The role of operational innovation, Journal of Purchasing and Supply Management, Volume 18, Issue 1, Pages 46-59.

22. Omonijo Oluwole Nurudeen & Zhang Yunsheng, (2024), Examining the relationship between technological innovation, environmental social governance and corporate sustainability: the moderating role of green operational innovation,

23. Pheng Low Sui; Hong Sze Hui, (2015), Strategic quality management for the construction industry, the TQM Magazine 17 (1): 35–53.

24. Ryu Sang-Lyul & Won Jayoun, (2022), the Value Relevance of Operational Innovation: Insights from the Perspective of Firm Life Cycle, Sustainability, 2022, 14(4), 2058; https://doi.org/10.3390/su14042058

25. Shabbir Mubarra, Monika Petraite, Muhammad Faraz Mubarak, Morteza Gobakhloo & Amran Rasli, (2026), More than money: strategic and operational innovation capabilities to promote technological innovation through crowdfunding, Financial Innovation, Volume 12, article number 21.

26. Shou Songtao & Youhuan Li, (2025), exploring the collaborative innovation operational model of government-industry-education synergy: a case study of BYD in China, Asian Journal of Technology Innovation, Volume 33, Issue 2, Pages 389-424.

27. Tummala V.M. Rao; Tang C.L, (2006), Strategic quality management, Malcolm Baldrige and European quality awards and ISO 9000 certification: Core concepts and comparative analysis, International Journal of Quality & Reliability Management, 13 (4): 8–38.

28. Wäsche Hagen, Geoff Dickson & Alexander Woll, (2013), Quality in regional sports tourism: a network approach to strategic quality management, Journal of Sport & Tourism, Volume 18, Issue 2, Pages 81-97.