Performance Indicators of Information Systems Projects

Authors

  • Oweeda Basel Author
  • Khalaf Majeedy Author

DOI:

https://doi.org/10.59992/vewnak11

Keywords:

Projects Management, Software Projects, Metrics, Measures

Abstract

This paper is concerned with the calculation of performance indicators of Information Systems Project Management (ISPM). It clarifies the relationships between ISPM domains, performance metrics, and performance indicators. This paper presents a proposed list of metrics for ISPM. Based on these ISPM metrics and a combination of statistical techniques, we built a model for calculating ISPM performance indicators. The quality reviewers can use this model to evaluate and track the performance of IS projects managers.

Author Biographies

  • Oweeda Basel

    M.Sc. of Business Administration, Project Management, University of Kirkuk, Iraq

  • Khalaf Majeedy

    M.Sc. of Business Administration, Project Management, University of Kirkuk, Iraq

References

[1] Department of Energy (DOE), “Basic Performance Measures for Information Technology Projects”, 2002,

http://cio.doe.gov/ITReform/sqse/download/PE-WI-V3-011502.doc

[2] Department of Energy (DOE), “IT Project Management Review Process Guide”, 2003,

http://cio.doe.gov/ITReform/sqse/download/QR-CP-F3-011403.doc

[3] Ince, “Software Quality Assurance - A Student Introduction”, McGraw-Hill international (UK) limited, 1995.

[4] Information Systems Audit and Control Foundation (ISACF), “Project Management: Skill and Knowledge Requirements in an Information Technology Environment”, 2002.

[5] Institute for Developing Policy and Management (IDPM), University of Manchester, UK, “The National Data Bank Project: An Expensive Lesson for Bangladesh”, 2002,

http://www.egov4dev.org/ndb.htm

[6] ISO 10006, “Quality Management Systems – Guidelines for Quality Management in Projects”, Second Edition, 2003.

[7] Jeffrey A. Hoffer, Joey F. George,and Joseph S. Valacich, “Modern System Analysis and Design”, Addison Wesley Longman, Inc, 1999.

[8] Jeffrey L. Whitten, Lonnie D. Bentley and Kevin C.Dittman, “System Analysis and Design Methods”, Fifth edition, Mc Graw Hill Companies, Inc, 2001.

[9] Joel Henry,”Software Project Management – A Real-World Guide to Success”, Pearson Education, Inc, 2004.

[10] Jolyon E. Hallows, “Information Systems Project Management: How to Deliver Function and Value in Information Technology Projects”, AMACOM, a division of American Management Association, 1998.

[11] Karl E. Wiegers, “A Software Metrics Primer”, Process Impact, 1999,

http://www.processimpact.com/articles/metrics_primer.html

[12] Paul Dorsey, “Top 10 Reasons Why Systems Projects Fail”, 2000,

http://www.duclcian.com/papers/top%2010%20reasons%20why%20systems%20projects%20fail.htm

[13] William E Perry, “Quality Assurance for Information Systems: Methods, Tools, and Techniques”, QED technical publishing Group, 1991.

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Published

2023-01-15

Issue

Section

Articles

How to Cite

Performance Indicators of Information Systems Projects. (2023). The International Journal for Scientific Research, 2(1). https://doi.org/10.59992/vewnak11