ABDULLAH YOUSEF IBRAHIM ABU-SUBHA; DOJANAH "MOHAMMED QADRI" BADER. The Impact of e-Services on Customer Satisfaction in Public SectorDepartments - Case Study: Customs Department in Jordan. International Journal of Computers and Informatics, London, U.K, v. 3, n. 5, 2024. DOI: 10.59992/IJCI.2024.v3n5p1. Disponível em: https://vsrp.co.uk/index.php/ijci/article/view/140. Acesso em: 11 oct. 2026.