The Impact of Implementing Total Quality Management on Customer Satisfaction: An Applied Study on Al Rajhi Cooperative Insurance Company. International Journal of Financial, Administrative and Economic Sciences, [S. l.], v. 3, n. 9, 2024. DOI: 10.59992/IJFAES.2024.v3n9p4. Disponível em: https://vsrp.co.uk/index.php/ijfaes/article/view/345. Acesso em: 2 jul. 2026.