The Role of Cybersecurity and Risk Management in E-Commerce from Customers' Perspective

Authors

  • Turki Ahmed Daifallah Al-Awaji Midocean University Author

DOI:

https://doi.org/10.59992/IJCI.2024.v3n11p1

Keywords:

Cybersecurity, Risk Management, E-Commerce

Abstract

One of the most important types of risks in e-commerce is cybersecurity. With the increasing number of cyber-attacks and data breaches, it has become necessary for companies to protect their information and their customers' information from theft or loss. Cyber-attacks can cause huge financial losses and damage the company's reputation. The problem with the study lies in the gap in understanding how e-commerce risk management affects consumer behavior and satisfaction. Companies need effective risk management strategies to maintain customer satisfaction and ensure the continuity of business operations.

Author Biography

  • Turki Ahmed Daifallah Al-Awaji, Midocean University

    Master of Cybersecurity, College of Informatics, Midocean University, United Arab Emirates

References

- راشد محمد المري، 2022، الأمن السيبراني وحماية الأنظمة الإلكترونية، مجلة الدراسات القانونية والاقتصادية، إصدار 3، عدد 5.

- سمير موسى الجبالي، أثر التجارة الإلكترونية على السلوك الشرائي: الدور الوسيط للتجارة الإلكترونية، رسالة ماجستير 2021.

- Anahiby Becerril, Cybersecurity and E-commerce in Free Trade Agreements, Mex. law rev vol.13 no.1 Ciudad de México Jul. / dic. 2020 Epub 01-Nov-2021.

- Zhu & Thatcher (2020), "National information and communication technology and the demand for skills", KJIT.

- Kim et al. (2010), "An empirical study of customers’ perceptions of security and trust in e-payment systems”, Electronic Commerce Research and Applications 9(1):84-95.

المواقع الإلكترونية

- https://www.researchgate.net/publication/371583234_Risk_Management_Framework_Design_Based_on_ISO_31000_and_SCOR_Model

- https://idsc.gov.eg/NewsLetter/details/9061

- https://www.controlaudits.com/blog/what-is-the-role-of-cybersecurity-in-e-commerce/

- https://www.neumetric.com/cybersecurity-for-ecommerce/

- https://www.researchgate.net/publication/364423609_Cyber_security_threats_A_never-ending_challenge_for_e-commerce

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Published

2024-11-15

Issue

Section

Articles

How to Cite

Turki Ahmed Daifallah Al-Awaji. (2024). The Role of Cybersecurity and Risk Management in E-Commerce from Customers’ Perspective. International Journal of Computers and Informatics, 3(11). https://doi.org/10.59992/IJCI.2024.v3n11p1