The Role of Cybersecurity and Risk Management in E-Commerce from Customers' Perspective
DOI:
https://doi.org/10.59992/IJCI.2024.v3n11p1Keywords:
Cybersecurity, Risk Management, E-CommerceAbstract
One of the most important types of risks in e-commerce is cybersecurity. With the increasing number of cyber-attacks and data breaches, it has become necessary for companies to protect their information and their customers' information from theft or loss. Cyber-attacks can cause huge financial losses and damage the company's reputation. The problem with the study lies in the gap in understanding how e-commerce risk management affects consumer behavior and satisfaction. Companies need effective risk management strategies to maintain customer satisfaction and ensure the continuity of business operations.
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المواقع الإلكترونية
- https://idsc.gov.eg/NewsLetter/details/9061
- https://www.controlaudits.com/blog/what-is-the-role-of-cybersecurity-in-e-commerce/